Reduce your SaaS churn with custom cancellation flows

Cancellation flows help you retain up to 50% of the customers who try to cancel their plans and help you understand why your customers leave.

Not having a customized cancelation flow is costing you money and insights

Some people just want to pause their subscription, others just need more time to find real value in your product.

What are you doing about it?

Before churn

You don’t have intent signals

So you can’t do anything before they leave your product.

During churn

You don’t have custom offers

So you can’t retain them with custom service, exclusive discounts, and more.

After churn

You don’t know why they cancel

So you can’t improve the product based on real customer feedback.

Create cancellation flows that help you retain customers, just like Canva does but in minutes

The right offer to the right customer

Create conditional offers based on:

Their plan
Cancellation reasons
Number of months
LTV

Get notified about cancellation intent in Slack

Each time a customer tries to cancel their account, you’ll be notified so you can do something before they churn.

Collect feedback, improve your product experience

Understand why are they canceling, then do something about it.

Automatically update your customer subscriptions

Deliver a great experience that help you make your customers happy even if they leave.